Axeon Privacy Policy
Last updated: October 30, 2026
Axeon ("we", "our", or "the App") is a business application used by Axeon Marketing staff and its
distribution partners to manage retail outlets, field visits, orders, inventory, dispatch and payments.
It is developed and operated by Habytet. Accounts are created by the organisation's administrator; the App
is not open for public sign-up. This Privacy Policy explains what information the App collects, how it is
used, and the choices you have.
1. Information We Collect
Account information
- Name, email address and phone number of staff users, created by your administrator
- Role, permissions, assigned areas and distributors, used to control what you can see and do
Location
- Precise and approximate device location, collected only while the App is open and only
when you take an action that needs it: marking attendance, pinning a retailer, distributor or lead on the
map, and recording a route visit
- The App does not collect location in the background
Business data
- Retailer, distributor and lead details (shop names, contact persons, phone numbers, addresses, GST numbers)
- Orders, products, stock, batches, dispatch and delivery records, invoices, payments, credit and debit notes
- Attendance, daily sales reports, targets and performance figures
Photos and documents
- Photos taken with the camera or chosen through the system picker (for example store photos and dispatch
documents), and files you choose to upload such as invoices or e-way bills
Assistant questions
- If you use the in-app Habyt AI help assistant, the question you type and your role are sent to our server
to produce an answer
Technical data
- Authentication tokens and basic device information handled by our infrastructure provider (Google Firebase)
2. How We Use Information
- To run the App's features: outlet management, attendance, orders, inventory, dispatch, finance and reports
- To sign you in and apply your organisation's roles and permissions
- To sync data across devices and keep the App working offline
- To send in-app notices (for example when a load is dispatched)
We do not use your information for advertising, we do not sell it, and we do not share it with third parties
for marketing.
3. Storage and Security
Data is stored with Google Firebase (Firebase Authentication, Cloud Firestore, Cloud Storage and Cloud
Functions). It is encrypted in transit (TLS) and at rest. A copy is cached on your device so the App works without
a connection, and syncs when you are back online. Access inside the organisation is limited by role.
4. Third-Party Services
| Service | Provider | Purpose |
|---|
| Firebase Authentication | Google LLC | Sign-in and account management |
| Cloud Firestore / Cloud Storage | Google LLC | Storing business data, photos and documents |
| Cloud Functions | Google LLC | Server tasks, including the help assistant |
| Map tiles | OpenStreetMap / Google Maps | Showing maps of outlets |
5. Device Permissions
- Location - for attendance, pinning outlets and route visits, only while the App is in use
- Camera - to photograph stores and documents, only when you choose to take a photo
You can withdraw these permissions at any time in your device settings; the related features will stop working.
6. Data Retention and Deletion
- Data is kept while your organisation uses the App, and business records are kept as long as the
organisation needs them for its accounts and legal obligations
- You may ask your administrator, or us at the address below, to deactivate your account and delete your
personal data. We act on deletion requests within 30 days
7. Your Rights
You can ask to access, correct or delete your personal data, and to withdraw consent for device permissions.
8. Children
The App is for business use by adults and is not directed at children under 18.
9. Changes to This Policy
We may update this policy. The "Last updated" date above shows the latest version.
10. Contact Us
Habytet (for Axeon)
Email: haaris@habytet.com